Submit a ticket

Are you a registered Clickworker?

<div class="control-group ticket_section">
                     <label class=" required control-label cf_clickworker_id_1856158-label " for="helpdesk_ticket_cf_clickworker_id_1856158">Username or ID </label>
            <div class="controls   ">
              <input class=" required text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_clickworker_id_1856158]" id="helpdesk_ticket_custom_field_cf_clickworker_id_1856158" />
            </div> 
                  </div>
                      <div class="control-group ticket_section">
                         <label class=" required control-label cf_level_1_1856158-label " for="helpdesk_ticket_cf_level_1_1856158">My issue is related to...</label>
            <div class="controls nested_field  ">
              <select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_level_1_1856158_80000834667" name="helpdesk_ticket[custom_field][cf_level_1_1856158]"><option value="">...</option>
<option value="Login Issues">Login Issues</option>
<option value="UHRS Issues">UHRS Issues</option>
<option value="Account">Account</option>
<option value="Suspension">Suspension</option>
<option value="Language Validations">Language Validations</option>
<option value="Assessments">Assessments</option>
<option value="Jobs">Jobs</option>
<option value="Store Visit Jobs Issues">Store Visit Jobs Issues</option>
<option value="Payment general">Payment general</option>
<option value="Payoneer">Payoneer</option>
<option value="PayPal">PayPal</option>
<option value="SEPA">SEPA</option>
<option value="Clickworker referrals">Clickworker referrals</option>
<option value="Registration">Registration</option>
<option value="GDPR (Data Protection)">GDPR (Data Protection)</option>
<option value="Testimonials - Apply Now">Testimonials - Apply Now</option>
<option value="Easter Raffle 2026">Easter Raffle 2026</option>
<option value="Advent Calendar 2025">Advent Calendar 2025</option></select><div class="level_2"><label class="required">Please specify further</label><select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_level_2_1856158_80000834667" name="helpdesk_ticket[custom_field][cf_level_2_1856158]"><option value="">...</option>
</select></div><div class="level_3"><label class="required">Please specify further</label><select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_level_3_1856158_80000834667" name="helpdesk_ticket[custom_field][cf_level_3_1856158]"><option value="">...</option>
</select></div><script>
//<![CDATA[
jQuery('#helpdesk_ticket_custom_field_cf_level_1_1856158_80000834667').nested_select_tag({"data_tree":[["Login Issues","Login Issues",[["2-factor authentication","2-factor authentication",[["Not specified","Not specified"]]],["Can't login anymore","Can't login anymore",[["Not specified","Not specified"]]],["My account is suspended","My account is suspended",[["Not specified","Not specified"]]],["Other / None of the above","Other / None of the above",[["Not specified","Not specified"]]]]],["UHRS Issues","UHRS Issues",[["UHRS assessment (account setup & first access)","UHRS assessment (account setup & first access)",[["Assessment not visible","Assessment not visible"],["Connection with L","Connection with L"],["Error at the end of assessment","Error at the end of assessment"],["Other / None of the above","Other / None of the above"]]],["UHRS Login (existing users only)","UHRS Login (existing users only)",[["Account expired/not authorized","Account expired/not authorized"],["Account disabled","Account disabled"],["Not a valid UHRS account","Not a valid UHRS account"],["Other / None of the above","Other / None of the above"]]],["Lost access to LiveID (existing users only)","Lost access to LiveID (existing users only)",[["Other / None of the above","Other / None of the above"]]],["No / Few HitApps available","No / Few HitApps available",[["Other / None of the above","Other / None of the above"]]],["Blocked / Restricted on HitAppon H","Blocked / Restricted on HitAppon H",[["Other / None of the above","Other / None of the above"]]],["HitApp Training / Qualification issues (tests & retries)","HitApp Training / Qualification issues (tests & retries)",[["Other / None of the above","Other / None of the above"]]],["Report is not updating","Report is not updating",[["Other / None of the above","Other / None of the above"]]],["Earnings / Incentives","Earnings / Incentives",[["Earnings not credited on UHRS","Earnings not credited on UHRS"],["Earnings not transferred to clickworker","Earnings not transferred to clickworker"],["When are UHRS earnings paid?","When are UHRS earnings paid?"],["Missing incentives","Missing incentives"],["Other / None of the above","Other / None of the above"]]],["Other / None of the above","Other / None of the above",[["Other / None of the above","Other / None of the above"]]]]],["Account","Account",[["Account deletion","Account deletion",[["Other / None of the above","Other / None of the above"]]],["Account reactivation","Account reactivation",[["Other / None of the above","Other / None of the above"]]],["Password request","Password request",[["I forgot my password","I forgot my password"],["Other / None of the above","Other / None of the above"]]],["Change my email address","Change my email address",[["Other / None of the above","Other / None of the above"]]],["Change my user name","Change my user name",[["Other / None of the above","Other / None of the above"]]],["Language settings","Language settings",[["My native language is not available for selection","My native language is not available for selection"],["I want to add or change languages in my profile","I want to add or change languages in my profile"],["Other / None of the above","Other / None of the above"]]],["Unable to verify phone number","Unable to verify phone number",[["Phone verification is not active in my country","Phone verification is not active in my country"],["Message \"Not a valid phone number\"","Message \"Not a valid phone number\""],["PIN Code not received","PIN Code not received"],["Box is empty","Box is empty"],["Other / None of the above","Other / None of the above"]]],["My profile does not get to 100%","My profile does not get to 100%",[["Other / None of the above","Other / None of the above"]]],["Change of birth date","Change of birth date",[["Other / None of the above","Other / None of the above"]]],["App: I cannot add a picture to my profile","App: I cannot add a picture to my profile",[["Other / None of the above","Other / None of the above"]]],["not specified","not specified",[["Other / None of the above","Other / None of the above"]]]]],["Suspension","Suspension",[["I created more than one account by mistake","I created more than one account by mistake",[["Other / None of the above","Other / None of the above"]]],["My account is suspended","My account is suspended",[["Other / None of the above","Other / None of the above"]]],["I submitted documents, no reply yet","I submitted documents, no reply yet",[["Other / None of the above","Other / None of the above"]]],["I want to submit personal documents","I want to submit personal documents",[["Identity + Location proof","Identity + Location proof"],["Identity + Location + SSN proof","Identity + Location + SSN proof"],["Identity + Location + Phone proof","Identity + Location + Phone proof"],["Other / None of the above","Other / None of the above"]]],["I entered a confirmation code wrong 3 times","I entered a confirmation code wrong 3 times",[["YES, I am the account holder and I confirm that I made the profile changes","YES, I am the account holder and I confirm that I made the profile changes"],["I received a confirmation email, but I did not make any changes to my profile before","I received a confirmation email, but I did not make any changes to my profile before"],["Other / None of the above","Other / None of the above"]]],["Other / None of the above","Other / None of the above",[["not specified","not specified"]]]]],["Language Validations","Language Validations",[["Other / None of the above","Other / None of the above",[["Other / None of the above","Other / None of the above"]]]]],["Assessments","Assessments",[["Assessment not available","Assessment not available",[["Other / None of the above","Other / None of the above"]]],["Request to repeat assessment","Request to repeat assessment",[["Other / None of the above","Other / None of the above"]]],["Error during assessment","Error during assessment",[["Other / None of the above","Other / None of the above"]]],["Assessment score shows 0%","Assessment score shows 0%",[["Other / None of the above","Other / None of the above"]]],["Challenging the score or evaluation","Challenging the score or evaluation",[["Other / None of the above","Other / None of the above"]]],["Other / None of the above","Other / None of the above",[["Other / None of the above","Other / None of the above"]]]]],["Jobs","Jobs",[["US Store Visits","US Store Visits",[["Other / None of the above","Other / None of the above"]]],["Upload Picture/EML Files Project","Upload Picture/EML Files Project",[["Other / None of the above","Other / None of the above"]]],["InBrain Survey Issues","InBrain Survey Issues",[["Other / None of the above","Other / None of the above"]]],["No jobs available","No jobs available",[["Other / None of the above","Other / None of the above"]]],["Job cannot be started","Job cannot be started",[["Other / None of the above","Other / None of the above"]]],["Job cannot be saved","Job cannot be saved",[["Code for survey incorrect","Code for survey incorrect"],["Code for survey missing","Code for survey missing"],["App upload slow, freezes, not working","App upload slow, freezes, not working"],["Other technical issues","Other technical issues"],["Keyword issues","Keyword issues"],["Other / None of the above","Other / None of the above"]]],["Job rejected","Job rejected",[["Other / None of the above","Other / None of the above"]]],["Job completed, but not credited","Job completed, but not credited",[["Other / None of the above","Other / None of the above"]]],["Bonus payment not received","Bonus payment not received",[["Other / None of the above","Other / None of the above"]]],["Excluded from project","Excluded from project",[["Other / None of the above","Other / None of the above"]]],["Other / None of the above","Other / None of the above",[["Other / None of the above","Other / None of the above"]]]]],["Store Visit Jobs Issues","Store Visit Jobs Issues",[["Other / None of the above","Other / None of the above",[["Other / None of the above","Other / None of the above"]]]]],["Payment general","Payment general",[["Payment not received","Payment not received",[["I did not receive an invoice","I did not receive an invoice"],["I did receive an invoice, but no payment","I did receive an invoice, but no payment"],["Other / None of the above","Other / None of the above"]]],["Validation","Validation",[["Cannot validate PayPal","Cannot validate PayPal"],["Cannot connect Payoneer","Cannot connect Payoneer"],["Other / None of the above","Other / None of the above"]]],["Payment on hold","Payment on hold",[["Other / None of the above","Other / None of the above"]]],["Payment stopped","Payment stopped",[["Other / None of the above","Other / None of the above"]]],["Tax Details","Tax Details",[["Adding TIN (Only EU users!)","Adding TIN (Only EU users!)"],["Tax number","Tax number"],["Rejected W-9 tax form","Rejected W-9 tax form"],["SSN or EIN","SSN or EIN"],["Request of 1099 tax form","Request of 1099 tax form"],["Other / None of the above","Other / None of the above"]]],["Payable balance","Payable balance",[["Other / None of the above","Other / None of the above"]]],["Account Update Confirmation Code not received","Account Update Confirmation Code not received",[["Other / None of the above","Other / None of the above"]]],["Final payment, deactivated account","Final payment, deactivated account",[["Other / None of the above","Other / None of the above"]]],["Other / None of the above","Other / None of the above",[["Other / None of the above","Other / None of the above"]]]]],["Payoneer","Payoneer",[["Payment not received","Payment not received",[["I did receive an invoice, but no payment","I did receive an invoice, but no payment"],["I did not receive an invoice","I did not receive an invoice"],["Other / None of the above","Other / None of the above"]]],["Payoneer not available","Payoneer not available",[["Other / None of the above","Other / None of the above"]]],["Unlink Payoneer account","Unlink Payoneer account",[["Other / None of the above","Other / None of the above"]]],["Other / None of the above","Other / None of the above",[["Other / None of the above","Other / None of the above"]]]]],["PayPal","PayPal",[["Already used by different account","Already used by different account",[["Other / None of the above","Other / None of the above"]]],["KYC issue","KYC issue",[["Other / None of the above","Other / None of the above"]]],["Verification issue","Verification issue",[["Other / None of the above","Other / None of the above"]]],["Payment not received","Payment not received",[["I did receive an invoice","I did receive an invoice"],["I did NOT receive an invoice","I did NOT receive an invoice"],["Other / None of the above","Other / None of the above"]]],["Other / None of the above","Other / None of the above",[["Other / None of the above","Other / None of the above"]]]]],["SEPA","SEPA",[["Payment not received","Payment not received",[["Other / None of the above","Other / None of the above"]]],["Cannot enter bank details","Cannot enter bank details",[["Other / None of the above","Other / None of the above"]]],["Cannot select SEPA","Cannot select SEPA",[["Other / None of the above","Other / None of the above"]]],["Other / None of the above","Other / None of the above",[["Other / None of the above","Other / None of the above"]]]]],["Clickworker referrals","Clickworker referrals",[["Bonus not received","Bonus not received",[["Other / None of the above","Other / None of the above"]]],["Referral confirmation","Referral confirmation",[["Other / None of the above","Other / None of the above"]]],["Other / None of the above","Other / None of the above",[["Other / None of the above","Other / None of the above"]]]]],["Registration","Registration",[["How to register?","How to register?",[["Other / None of the above","Other / None of the above"]]],["My country is not available?","My country is not available?",[["Other / None of the above","Other / None of the above"]]],["Activation Mail not received.","Activation Mail not received.",[["Other / None of the above","Other / None of the above"]]],["Suspended after registration.","Suspended after registration.",[["Other / None of the above","Other / None of the above"]]],["Registered as a client by mistake","Registered as a client by mistake",[["Other / None of the above","Other / None of the above"]]],["Error filling out registration form","Error filling out registration form",[["Error: Login already in use","Error: Login already in use"],["Error: Login format invalid","Error: Login format invalid"],["Other / None of the above","Other / None of the above"]]],["Other / None of the above","Other / None of the above",[["Other / None of the above","Other / None of the above"]]]]],["GDPR (Data Protection)","GDPR (Data Protection)",[["Data deletion request","Data deletion request",[["Other / None of the above","Other / None of the above"]]],["Data information request","Data information request",[["Other / None of the above","Other / None of the above"]]],["Other / None of the above","Other / None of the above",[["Other / None of the above","Other / None of the above"]]]]],["Testimonials - Apply Now","Testimonials - Apply Now",[]],["Easter Raffle 2026","Easter Raffle 2026",[]],["Advent Calendar 2025","Advent Calendar 2025",[]]],"initValues":null,"disable_children":false,"include_blank":"...","selected":null,"pl_value_id":"80000834667","subcategory_id":"helpdesk_ticket_custom_field_cf_level_2_1856158_80000834667","item_id":"helpdesk_ticket_custom_field_cf_level_3_1856158_80000834667"});
//]]>
</script>
            </div> 
                      </div>

<div class="control-group ticket_section">
                         <label class=" required control-label cf_test_1856158-label " for="helpdesk_ticket_cf_test_1856158">My issue is related to...</label>
            <div class="controls nested_field  ">
              <select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_test_1856158_80000834668" name="helpdesk_ticket[custom_field][cf_test_1856158]"><option value="">...</option>
<option value="Registration">Registration</option></select><div class="level_2"><label class="required">Please specify.</label><select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_test2_1856158_80000834668" name="helpdesk_ticket[custom_field][cf_test2_1856158]"><option value="">...</option>
</select></div><div class="level_3"><label class="required">Please specify further.</label><select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_test3_1856158_80000834668" name="helpdesk_ticket[custom_field][cf_test3_1856158]"><option value="">...</option>
</select></div><script>
//<![CDATA[
jQuery('#helpdesk_ticket_custom_field_cf_test_1856158_80000834668').nested_select_tag({"data_tree":[["Registration","Registration",[["How to register?","How to register?",[]],["My country is not available?","My country is not available?",[]],["Activation mail not received","Activation mail not received",[]],["Suspended after registration","Suspended after registration",[]],["Registered as a client by mistake","Registered as a client by mistake",[]],["Error filling out the registration form","Error filling out the registration form",[["Error: Login already in use","Error: Login already in use"],["Error: Login format invalid","Error: Login format invalid"]]]]]],"initValues":null,"disable_children":false,"include_blank":"...","selected":null,"pl_value_id":"80000834668","subcategory_id":"helpdesk_ticket_custom_field_cf_test2_1856158_80000834668","item_id":"helpdesk_ticket_custom_field_cf_test3_1856158_80000834668"});
//]]>
</script>
            </div> 
                      </div>

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