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How to Guides
Registration and login
How to register?
Can I work for clickworker only from the US and Germany?
Can I work for clickworker while I am away from my home country?
My account has been suspended immediately after I registered
Can I look at clickworker’s general business terms before I register?
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I want to add or change languages in my profile
How can I cancel or delete my Clickworker account?
My native language is not available for selection
I forgot or lost my clickworker password
I cannot verify my phone number
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What happens when you sign in for the first time?
Why do I have to fill out my profile with accurate information?
I cannot exit the language skills page.
How should I specify my language skills?
The system has notified me that my profile is not complete.
View all 6
Why aren’t there any jobs available for me?
What does the link “Hide this job” mean?
How much time have I got to complete a task?
Do I have to process all of the jobs that are displayed?
Will I suffer negative consequences if I skip jobs?
View all 17
What is UHRS?
"Your access to UHRS is temporarily disabled" - What does that mean?
"Your UHRS account is not active" What does that mean?
How does UHRS payment work?
How do I sign into UHRS?
View all 30
Invoicing and Payment
How do I get paid for my work?
What do I have to do to receive payment from clickworker?
How much will I be paid?
I did not get paid and did NOT receive an invoice
What payment options do I have?
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Why is assessment X not available in my Workplace?
Can I repeat a failed assessment?
An error occurred at the end of my assessment
My assessment score only shows 0%
I faced a (technical) issue during the assessment.
Help / Contact
How do I contact support?
How do I create a support ticket correctly?
I'm facing a Captcha issue and cannot send my ticket.