There may be different reasons if you have not been paid and did also not receive and invoice yet. Please check the following:
1.) Payable balance
Your clickworker earnings might not be payable yet. Find out more about about the "payable balance“ here:
What does payable balance mean?
2.) The minimum payout amount has not yet been reached
PayPal:
- PayPal is available for many countries with a few exceptions, where the service cannot be used to receive payments.
- Unfortunately, we can't offer PayPal payments for users in the USA, Canada and Mexico.
- Weekly payment between Wednesday and Friday.
- Only amounts €10 or more are taken into account. Accounts with less than €10 payable will have their amount carried over.
Payoneer:
- Payoneer (available for several countries).
- Weekly payment between Wednesday and Friday.
- Only amounts €20 or more are taken into account. Accounts with less than €20 payable will have their amount carried over.
SEPA:
- SEPA is a direct bank transfer process for people living in the EU.
- SEPA bill runs are done twice a month, between the 1st-3rd and between the 15th-17th.
- Only amounts €10 or more are taken into account. Accounts with less than €10 payable will have their amount carried over.
- Since processing the payments from bank to bank takes a while, it may take several days until you see the payment land into your account.
ACH:
- ACH transfers are electronic, bank-to-bank money transfers.
- At the moment, it's only available for people living in the USA.
- Weekly payment between Wednesday and Friday.
- Only amounts $10 or more are taken into account. Accounts with less than $10 payable will have their amount carried over.
- Since processing the payments from bank to bank takes a while, it may take several days until you see the payment land into your account.
3.) The bill runs have not been completed yet
We are usually starting the bill runs for PayPal, Payoneer and ACH on Wednesday, but it can take until Friday until the invoice shows up in your account.
4.) Your Payment is temporarily on hold
What does "Payment temporarily on hold" mean?
5.) Your payment/tax details are incomplete
What do I have to do to receive payment from clickworker?