Workplace Support
Home
Solutions
Enter your search term here...
Search
New support ticket
Check ticket status
Solution home
FAQ
Registration and login
18
How to register?
Is it possible to work for clickworker from many countries all over the world?
Can I work for clickworker while I am away from my home country?
My account has been suspended immediately after I registered
Can I look at clickworker’s general business terms before I register?
View all 18
Account
11
I want to add or change languages in my profile
How can I cancel or delete my Clickworker account?
My native language is not available for selection
I forgot or lost my clickworker password
I cannot verify my phone number
View all 11
First Steps
6
What happens when you sign in for the first time?
Why do I have to fill out my profile with accurate information?
I cannot exit the language skills page.
How should I specify my language skills?
The system has notified me that my profile is not complete.
View all 6
Jobs
17
Why aren’t there any jobs available for me?
What does the link “Hide this job” mean?
How much time have I got to complete a task?
Do I have to process all of the jobs that are displayed?
Will I suffer negative consequences if I skip jobs?
View all 17
UHRS
30
What is UHRS?
"Your access to UHRS is temporarily disabled" - What does that mean?
"Your UHRS account is not active" What does that mean?
How does UHRS payment work?
How do I sign into UHRS?
View all 30
Invoicing and Payment
22
How do I get paid for my work?
What do I have to do to receive payment from clickworker?
How much will I be paid?
I did not get paid and did NOT receive an invoice
What payment options do I have?
View all 22
Assessments
5
Why is assessment X not available in my Workplace?
Can I repeat a failed assessment?
An error occurred at the end of my assessment
My assessment score only shows 0%
I faced a (technical) issue during the assessment.
Help / Contact
4
How do I contact support?
How do I create a support ticket correctly?
I'm facing a Captcha issue and cannot send my ticket.
Ombudsman