Workplace Support

Registration and login 18

• How to register?
• Can I work for clickworker only from the US and Germany?
• Can I work for clickworker while I am away from my home country?
• My account has been suspended immediately after I registered
• Can I look at clickworker’s general business terms before I register?

View all 18

Account 11

• I want to add or change languages in my profile
• How can I cancel or delete my Clickworker account?
• My native language is not available for selection
• I forgot or lost my clickworker password
• I cannot verify my phone number

View all 11

First Steps 6

• What happens when you sign in for the first time?
• Why do I have to fill out my profile with accurate information?
• I cannot exit the language skills page.
• How should I specify my language skills?
• The system has notified me that my profile is not complete.

View all 6

Jobs 17

• Why aren’t there any jobs available for me?
• What does the link “Hide this job” mean?
• How much time have I got to complete a task?
• Do I have to process all of the jobs that are displayed?
• Will I suffer negative consequences if I skip jobs?

View all 17

UHRS 30

• What is UHRS?
• "Your access to UHRS is temporarily disabled" - What does that mean?
• "Your UHRS account is not active" What does that mean?
• How does UHRS payment work?
• How do I sign into UHRS?

View all 30

Invoicing and Payment 21

• How do I get paid for my work?
• What do I have to do to receive payment from clickworker?
• How much will I be paid?
• I did not get paid and did NOT receive an invoice
• What payment options do I have?

View all 21

Assessments 5

• Why is assessment X not available in my Workplace?
• Can I repeat a failed assessment?
• An error occurred at the end of my assessment
• My assessment score only shows 0%
• I faced a (technical) issue during the assessment.

Help / Contact 4

• How do I contact support?
• How do I create a support ticket correctly?
• I'm facing a Captcha issue and cannot send my ticket.
• Ombudsman