The first thing you should check is your spam/junk folder. It is not uncommon that our activation emails are automatically sorted in there by your email provider or your email tool based on specific keywords.

Sometimes, when many new users register simultaneously, it may also happen that it takes a few hours before the activation email arrives. So, waiting a bit longer is the next best thing you can do.

Finally, if you have not received an email from us within 48 hours after registration, please get in touch with us again and we will manually activate your account for you.