If you have a problem saving your job, please first check the error message. The error message is usually displayed in red lettering or on a red background above the input mask.

Check your input, and correct them according to the information given in the error message; then try to save the job again. 

If you still cannot save the job please get in touch with our support team. 

Your request must include the following: the work item number of the job, your user name, as well as a screenshot (where applicable, several) of the input mask. The screenshot ought to show the error message as well as the data you have entered.