Registration and login

I canceled my account; can I reactivate it?
This depends on when you deactivated it.  Accounts can only be reactivated within 40 days after deactivation. After this period of time, the personal da...
Mon, 9 May, 2022 at 10:31 AM
I forgot or lost my clickworker password
If you have forgotten or lost the password to your Clickworker account, please don't worry. With our "Forgot Password" routine, you can easily...
Mon, 29 Jan, 2024 at 2:19 PM
I have forgotten my login data, can I open a new account?
No. According to our general business terms every Clickworker may have only one active account. If we detect people with several accounts, we deactivate the...
Mon, 9 May, 2022 at 10:50 AM
Are other members of the same household allowed to register as well?
Yes, but there are limitations. Clickworker allows up to 3 accounts in the same household. However, please keep in mind that each of you should only wor...
Mon, 9 May, 2022 at 3:04 PM
Error during registration "Login already in use"
If you try to finish your registration and get the error message "Login already in use", this means that someone else was quicker than you and has...
Tue, 7 May, 2024 at 12:25 PM
Error during registration "Login format invalid"
If this error appears when you try to submit your registration, it means that your username includes at least one character that is not allowed in Clickwork...
Wed, 27 Oct, 2021 at 12:58 PM
Problems with App Login Confirmation (2-Factor Authentication)
Having an active clickworker account requires a mobile phone or a tablet and our clickworker app installed on it. You cannot access the clickworker workpla...
Mon, 13 May, 2024 at 12:53 PM
Do I need a mobile phone or a tablet to login on clickworker?
The answer is yes. Even if you plan to only work on a PC or a Mac, you will still need a mobile device to install and run the clickworker app on. You cannot...
Tue, 21 May, 2024 at 11:46 AM
I may have registered as a client instead of as a Clickworker
Your account looks somehow strange after logging in? You do not see a user profile to provide your language skills, hobbies, or work samples? Not a single p...
Fri, 7 Jan, 2022 at 2:32 PM