Registration and login

I have forgotten my login data, can I open a new account?
No. According to our general business terms every Clickworker may have only one active account. If we detect people with several accounts, we deactivate the...
Mon, 9 May, 2022 at 10:50 AM
Are other members of the same household allowed to register as well?
Yes, but there are limitations. Clickworker allows up to 3 accounts in the same household. However, please keep in mind that each of you should only wor...
Mon, 9 May, 2022 at 3:04 PM
Do I have to provide my real name / address to register?
Yes, absolutely. Your personal information (where compulsory) must be correct and complete. If we detect accounts with missing or faulty information we wil...
Mon, 9 May, 2022 at 1:34 PM
Error during registration "Login already in use"
If you try to finish your registration and get the error message "Login already in use", this means that someone else was quicker than you and has...
Mon, 24 Jan, 2022 at 10:03 AM
Error during registration "Login format invalid"
If this error appears when you try to submit your registration, it means that your username includes at least one character that is not allowed in Clickwork...
Wed, 27 Oct, 2021 at 12:58 PM
I may have registered as a client instead of as a Clickworker
Your account looks somehow strange after logging in? You do not see a user profile to provide your language skills, hobbies, or work samples? Not a single p...
Fri, 7 Jan, 2022 at 2:32 PM
Problems with App Login Confirmation (2-Factor Authentication)
Having an active clickworker account requires a mobile phone and our clickworker app installed on it. You cannot access the clickworker workplace without i...
Fri, 21 Apr, 2023 at 1:26 PM
Do I need a mobile phone or a tablet to login on clickworker?
The answer is yes. Even if you plan to only work on a PC or a Mac, you will still need a mobile device to install and run the clickworker app on. You cannot...
Mon, 23 Jan, 2023 at 11:37 AM